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Privacy Policy

DENSO CORPORATION (the “Company”) shall comply with Japanese Act on the Protection of Personal Information, the law of the EU concerning the protection of Personal Data including the GDPR and other related laws, ordinances and guidelines and appropriately handle the Personal Data obtained from the subscriber and end user as follows for the protection of the Personal Data.

1.Personal Data to Be Processed

The Company shall process (meaning any operation or set of operations which is performed upon personal data or sets of personal data, whether or not by automated means, and such operation means acquisition, recording, organization, structuring, storage, rectification, alteration, recovery, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment, combination, restriction, erasure or destruction; hereinafter the same) the Personal Data of the subscriber and end user, including but not limited to the following information.

  1. Subscriber

Subscriber’s ID, Subscriber’s name, Address, Telephone number, E-mail address, Company’s name, Use log of DENSO Connectivity Portal (including time of use), History of access to the Company’s server (including time, IP address and Cookie), Registered location information of MapQR and Purchase history (excluding information of account and credit card).

  1. End user

Scanned MapQR information and History of access to the Company’s server (including time, IP address and Cookie)

Since it is necessary for the Company to receive such information from the subscriber and end user to provide the subscriber and end user with the service, the subscriber and end user who cannot provide such information may not use the service.

2.Purpose of Use of Personal Data

The Company shall process the Personal Data to accomplish the following purposes.

  1. To verify the identity of subscriber and end users at the time of or after login for using the service
  2. For marketing activities such as collection and analysis of information and questionnaire for the purpose of developing new services and improving services of the Company and our business partner
  3. To share and provide the information lawfully and appropriately anonymized so that specific individuals cannot be identified for the purpose of using it for analysis by the Company and company affiliated with the Company
  4. To respond to inquiries and complaints
  5. For other jobs incidental to the foregoing

If the Company processes the Personal Data of the subscriber and end user for any other purpose than the abovementioned purposes, the Company shall notify the subscriber and end user of additional purposes of use and other matters necessary under the laws in advance and get the consent of the subscriber and end user.

The subscriber and end user shall be deemed to have consented to the processing of Personal Data by the Company by declaring its intention to consent to the privacy policy and the Company shall process the Personal Data of the subscriber and end user upon such consent of the subscriber and end user. However, the subscriber and end user may at any time withdraw such consent.

The Company shall keep the Personal Data of the subscriber and end user as long as it is necessary to provide the subscriber and end user with the service but promptly erase it if it is no longer necessary.

3.Provision to Third Party

The Company shall provide the companies to which the Company entrusts to develop and operate the service and ties up with to provide the service or new related service with the Personal Data of the subscriber and end user for the purpose of accomplishing the purposes of use specified above.

<For the subscriber and end user in the EU>

A third party to whom the Company provides the Personal Data of the subscriber and end user includes a party located in a country outside the EU (including, but not limited to, Japan; hereinafter the same), and the subscriber and end user shall consent to the following matters upon giving consent to the privacy policy.

  1. In a country outside the EU where a third party is located, the data protection law that is the same as that in the EU has not been developed and many of the rights which are granted to the data subject in the EU are not granted.
  2. The Personal Data of the subscriber and end user is provided and processed for the purposes of use specified above.
  3. The Personal Data of the subscriber and end user is provided to a third party located in a country outside the EU.

Further, the Company guarantees that adequate measures are ensured with respect to the protection of Personal Data of the subscriber and end user, such as by entering into SCC in accordance with the GDPR, when providing a third party located in a country outside the EU with the Personal Data of the subscriber and end user.

4.Ensuring of Accuracy

The Company shall endeavor to keep the Personal Data up to date and if it is inaccurate or insufficient, rectify it.

5.Security

To prevent unauthorized access to Personal Data or divulgence of Personal Data, the Company evaluates and determines the risk of breach of the Personal Data privacy in a comprehensive manner after taking into account the category of Personal Data, degree of sensitivity, influence including economic and mental damage to the subscriber and end user when the Personal Data privacy is breached, and takes personnel, organizational and technical safety management measures that are necessary and appropriate according to the risk of breach of Personal Data privacy, set the process to inspect and correct such safety management measures as necessary and makes ceaseless efforts to improve security.

6.Access to Personal Data, Rectification, Erasure, Restriction on Processing, Right of Data Portability

The subscriber and end user may request the Company make the Personal Data concerning the subscriber and end user retained by the Company available to the subscriber and end user, rectify or restrict the processing of such information or take procedures for data portability within the scope which is recognized by the laws and regulations of each county and region. Further, the subscriber and end user shall have the right to raise an objection to the Company or data protection authority governing the location where the subscriber and end user resides with respect to the processing of the Personal Data related to the subscriber and end user within the scope which is recognized by the laws and regulations of each county and region. If the subscriber and end user require the procedures for exercising various types of rights granted to the subscriber and end user with respect to the Personal Data, please contact us at the following e-mail address.

navicon@denso.co.jp

7.Amendment to Privacy Policy

The Company may amend the privacy policy at any time. If the Company amends this privacy policy, the Company shall clarify the changes and inform it the subscriber and end users.

8.Company’s Policy for Children

The Company makes sure to obtain the consent of a guardian when obtaining Personal Data from the subscriber and end user under 16 years of age. The Company shall request the subscriber and end user under 16 years of age ask his/her guardian to give consent after his/her guardian has confirmed the details of the privacy policy without fail, but shall not request the subscriber and end user himself/herself give consent, before using the service. Further, if a guardian or other person finds the subscriber and end user under the age of 16 who consents to the privacy policy and uses the service without obtaining the confirmation and consent of his/her guardian, please notify the Company at the following contact point.

9.Inquiries

If the subscriber and end user have any matter for consultation or question with respect to the privacy policy or the processing of the Personal Data by the Company, or request with respect to the access to, rectification or erasure of the Personal Data, restriction on processing or right of data portability, please contact the Company at the following website.

navicon@denso.co.jp

10.Administrator and Representative

The Company determines the purposes of use and method of processing of the Personal Data of the subscriber and end user. The contact information of the Company is as follows.

DENSO CORPORATION

1-1, Showa-cho, Kariya, Aichi, Japan

navicon@denso.co.jp